Onboarding – Helpdesk Support

New Hire Info

Onboarding Type

* Name	* Start Date
* Employee ID	* Position Title
* Department	* Building & Room Location
* Your Email (not the new employee's)	* Parent Ticket

* Required Fields

Anticipated Term to begin teaching

Remote/Online Instructor

If yes, describe

Do they need a new computer?

Computer Model

(Note: you can select multiple items by holding down the Ctrl key)

Budget Code

If they are using an existing computer, does it need to be reformatted/cleaned-up?

Does OIT need to back-up current data?

Where is the computer currently located?

What software will the new employee need?

If they need access to additional emails, list them here:

If they need access to shared network folders/drives (S: or P:), list them here. (Provide exact network paths)

What is existing campus phone Extension this employee will use?

Will they need a Long Distance PIN?

Do they need a new desk phone?

What Account Number will long distance calls, and if needed, a new desk phone be charged to?

Reset Voice Mail password & tutorial?

Set-up Voice Mail to Email?