Exiting

Exiting Employee Info

*Employee Name	*End Date
*Parent Ticket #	*Point of Contact
*Department

* Required Fields
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Computer

Does their computer need to be rebuilt/cleaned? YesNo

If YES, where is it located?

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Account Information

Per OIT Policy, STAFF accounts are terminated Immediate, FACULTY who leave amicably retain e-mail and data accounts for a period of 90 days, and STUDENTS will retain email access for a period of 1 year.

When should their accounts be deactivated?

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Email

Once the user's accounts have been reset, they will no longer have access to e-mail. Would you like a Vacation Responder put in place? YesNo

If you would like a Vacation Responder on the account, what would you like it so say?
Examples:

• “[Employee] is no longer with Clarkson University. Your e-mail has been forwarded to a team member in [Department]. If you have any questions, please contact the office at (315) 268-XXXX.”
• “[Employee] is no longer with Clarkson University. Please contact [Department] at (315) 268-XXXX if you would like to speak to someone”

How long does the mailbox need to remain available? (typical - Staff= 0 Days, Faculty = 90 Days)

NOTE: If you require Delegated Access to their email, you must request permission from HR (hr@clarkson.edu).
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Telephone

What is the exiting employee's telephone extension?

If applicable, what extension would you like the extension forwarded to?

What would you like the telephone display to read until the phone is assigned to another user?

Would you like the voicemail password & tutorial reset? YesNo

If you would like the voicemail forward to someone's email temporarily, enter it here.

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Faculty Only

Are they requesting an export of their Moodle Content? NoYes

Are they requesting an export of their Google Drive? NoYes

Note: Moodle Content can be exported on their own, OIT can provide assistance if needed - just have them contact helpdesk@clarkson.edu. Google Drive content requires OIT's assistance and a separate ticket will be created and escalated to proper OIT staff.
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Other Databases

If there are other databases the user has access to that needs to be disabled, please list them here:

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Mobile Device

If the user has a University assigned cellphone, please enter the number here:

If the employee had a University issued cellphone, what do you want to do with the service? Allow the employee to port the number out to a personal plan The department will keep the line, but please suspend service at this time Cancel the line

IMPORTANT: Have the exiting employee remove any passcodes, Apple ID and any personal data from their cellphone before turning the device in to the department. Return the device to OIT so it can be wiped. It will then be returned to the department. Failure to do send will render the device useless.

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Reminder: The following items must be returned to the department or HR:

• Identification Badge
• Keys
• Duo authentication hardware tokens
• Cellphone
• Laptop (including charger and peripherals)

If there are other items that should be returned, please list them here:

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