I am requesting that the Office of Information Technology (OIT) make a "best faith effort" to troubleshoot and repair my computer. I confirm that all of my data has been backed-up and that I have access to it from another source, such as Google Drive or a portable hard drive. I acknowledge that OIT will not be held responsible for the loss of any data/files that may be irretrievable due to deletion or media damage. OIT efforts to back-up/restore, or recover information from my hard drive is not a guarantee that your data will be retrieved. If this is a personally-owned computer, there is a minimum fee of $20 (Bench Fee) for OIT to diagnosis the issue and if possible offer a solution. If they do offer a solution to the problem, and you agree to have the work done, the $20 Bench Fee will be waived and all work is subject to $40/hour plus the cost of any parts. NOTE: This service may take up to 10-business days (2 weeks) to complete. Your Name: Your Clarkson Email Address: Computer Make/Model: Computer Serial Number: Computer Password: Other Items I am leaving: Charger/Power Cord Carrying Case By clicking the SUBMIT button below you are acknowledging that you agree to the above conditions and the rates that apply. Please enable JavaScript for this form to work.