{"id":421,"date":"2025-01-27T14:47:38","date_gmt":"2025-01-27T14:47:38","guid":{"rendered":"https:\/\/sites.clarkson.edu\/institutional-research\/?page_id=421"},"modified":"2025-03-07T13:46:44","modified_gmt":"2025-03-07T13:46:44","slug":"help","status":"publish","type":"page","link":"https:\/\/sites.clarkson.edu\/institutional-research\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"do-you-need-help-using-the-data-digest-b902affb-19c2-4ced-8e61-5810295ffd0c\">Do you need help using the Dashboards?<\/h2>\n\n\n\n<p><em>NOTE: We recommend using Chrome to access the dashboards. (Don&#8217;t use Microsoft Edge.)<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"frequently-asked-questions-a0e5bb57-898e-42ae-9354-c126ac41d167\"><strong><u>Frequently asked questions:<\/u><\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#dashboard_login\">I. How do I log into the dashboards?<\/a><\/li>\n\n\n\n<li><a href=\"#powerbi_account\">II. How do I get a Power BI account?<\/a><\/li>\n\n\n\n<li><a href=\"#fact_book_login\">III. How do I open the Fact Book files?<\/a><\/li>\n\n\n\n<li><a href=\"#contact_us\">IV. Have a different question?<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\" id=\"dashboard_login\"><strong>I. How do I log into the dashboards?<\/strong><\/h4>\n\n\n\n<p>If you see a screen asking you to sign into Power BI, follow these directions:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>1.Click \u201cSign-in\u201d.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"226\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-1.png\" alt=\"\" class=\"wp-image-424\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-1.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-1-300x153.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>2. All Clarkson faculty and staff already have an account, so click \u201cSign in\u201d again.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"223\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-2.png\" alt=\"\" class=\"wp-image-425\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-2.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-2-300x151.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>3. Enter your Clarkson University email address.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"282\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-3.png\" alt=\"\" class=\"wp-image-426\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-3.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-3-300x191.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>4. You will be routed to Clarkson\u2019s organizational login screen.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"252\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-4.png\" alt=\"\" class=\"wp-image-427\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-4.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-4-300x170.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>5. Enter your Clarkson password and click \u201cSign in\u201d one more time.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"258\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-5.png\" alt=\"\" class=\"wp-image-428\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-5.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-5-300x174.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>6. Save your password and click \u201cYes\u201d to stay signed in.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"323\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-6.png\" alt=\"\" class=\"wp-image-429\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-6.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-6-300x218.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p>7. We have seen a few instances where faculty and staff have received an error stating they did not have access to the dashboards. This is usually due to a poor internet connection. Check your WIFI or internet, wait 5 minutes and try logging in again. You may also want to try a different web browser. If you still have trouble, please send an email to ir@clarkson.edu and we should be able to resolve the problem for you.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"powerbi_account\"><strong>II. How do I get a Power BI account?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p>All Clarkson faculty and staff already have a Power BI account. If you see the screen below, simply click the \u201cSign in\u201d button.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"223\" src=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-7.png\" alt=\"\" class=\"wp-image-430\" srcset=\"https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-7.png 444w, https:\/\/sites.clarkson.edu\/institutional-research\/wp-content\/uploads\/sites\/85\/2025\/01\/image-7-300x151.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"fact_book_login\"><strong>III. How do I open the Fact Book files?<\/strong><\/h2>\n\n\n\n<p>The Fact Book pages are stored in Google Drive. Use your Clarkson login to access.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"contact_us\"><strong>IV. Have a different question?<\/strong><\/h2>\n\n\n\n<p>If you are not a member of the Clarkson Community or if you need more information, please email us at ir@clarkson.edu or submit a data request using this <a href=\"https:\/\/sites.clarkson.edu\/institutional-research\/data-request-form\/\">Data Request Form<\/a> <\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you need help using the Dashboards? NOTE: We recommend using Chrome to access the dashboards. (Don&#8217;t use Microsoft Edge.) Frequently asked questions: I. How do I log into the dashboards? If you see a screen asking you to sign into Power BI, follow these directions: 1.Click \u201cSign-in\u201d. 2. All Clarkson faculty and staff already [&hellip;]<\/p>\n","protected":false},"author":199,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-421","page","type-page","status-publish","hentry"],"coauthors":[],"author_meta":{"author_link":"https:\/\/sites.clarkson.edu\/institutional-research\/author\/kcthota\/","display_name":"kcthota"},"relative_dates":{"created":"Posted 1 year ago","modified":"Updated 1 year ago"},"absolute_dates":{"created":"Posted on January 27, 2025","modified":"Updated on March 7, 2025"},"absolute_dates_time":{"created":"Posted on January 27, 2025 2:47 pm","modified":"Updated on March 7, 2025 1:46 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/pages\/421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/users\/199"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/comments?post=421"}],"version-history":[{"count":5,"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/pages\/421\/revisions"}],"predecessor-version":[{"id":1153,"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/pages\/421\/revisions\/1153"}],"wp:attachment":[{"href":"https:\/\/sites.clarkson.edu\/institutional-research\/wp-json\/wp\/v2\/media?parent=421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}